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25.08.2011 Reikartz Hotels & Resorts has launched the long-awaited Reikartz School of Hotel Management. The first event on schedule took place in Berlin, Germany. The educational tour for hotel managers lasted for 4 days, from August, 18 till August, 22. A team of 32 professionals included general managers, heads of departments as well as top-managers of the company.
The tour organizers aimed at the widest coverage of Germany’s hotel business and its numerous aspects. During the 4 days of learning the Reikartz Hotels & Resorts team had the opportunity to compare all aspects of service at Reikartz Hotels & Resorts to Berlin’s best hotels and to get handy advice from the European hoteliers. The educational program was implemented on the basis of several Berlin hotels of different categories, from art-hotels to the luxury “5 stars”. Among them art-hotel Ku’damm 101 (3*), the legendary Savoy (4*), one of Berlin’s best hotels Steigenberger Hotel (5*), congress-hotel Maritim Hotel Berlin (4*+), the dynamically developing chain with Leonardo Royal Hotel Berlin (4*) being part of it and the exquisite Hotel de Rome of the Rocco de Forte (5*) chain. The Reikartz team had the opportunity to examine both the infrastructure available for the guests and the one meant solely for the staff – restaurant kitchens, housekeeping areas, etc. Within the framework of the seminar the Reikartz Hotels & Resorts team participated in numerous lectures and workshops featuring the renowned German experts of hotel management as well as round tables with the managerial personnel of the best Berlin hotels. The wide range of topics for discussion included F&B cost optimization and effective budget planning of the hotel. In particular the whole team enjoyed the workshop “Professional front office management. Standards, procedures, upselling and leadership” led by a coach of one of Europe’s best hospitality schools, as well as workshop on "Effective housekeeping. High quality and cost optimization”. During their stay the Ukrainian team held a most enjoyable meeting with Markus Luthe, Chairman of HOTREC Quality Board. HOTREC is the trade association of hotels, restaurants and cafes in the European Union which sets the hotel star standards. The first open seminar of Reikartz School of Hotel Management in Ukraine is scheduled for spring 2012. |