Starting from today each and every guest of Reikartz Hotels & Resorts can contact directly one of the company’s top managers at any appropriate time.

We are proud to inform our guests and corporate clients that our company is on its way undertaking important internal changes. And we very much hope that these changes will help us make another step towards the impeccable service at Reikartz Hotels & Resorts.

Konstantin Harsky, Chief Customer Officer at Reikartz Hotels & Resorts, will be in close contact with our guests and corporate clients in order to solve any possible issues with due attention, in case these issues are beyond the competence of the hotel’s staff. «It will be also of utmost interest to me to discuss with you the impressions that you have after staying at one of our hotels. I will not leave unattended any complaint or suggestion», – promises Konstantin Harsky.

Chief Customer Officer is a member of the board at Reikartz Hotels & Resorts and has full power to influence the internal operations and processes inside the company. He is in charge of the quality of communication between the guest and the company at all the stages of interaction – starting from PR and Advertising to the Sales department to the service at the hotel. He is the one who thoroughly analyses all the guests’ comments and suggestions, communicates a lot with the individual guests, as well as the company’s corporate clients and starts the required internal processes to bring positive changes.

Reikartz Hotels & Resorts strives to be a new generation company, putting the main focus of all its departments on the company’s guests and their comfort.

Konstantin Harsky
Chief Customer Officer

00 38 050 430 2320
konstantin.harsky@reikartz.com